_our team


As a group, we are inclusive, innovative, and independent and our mission is three-fold: 


We coordinate the development of the CBAN architecture, membership, and services, to innovate the communications space 


We grow and maintain our shared ecosystem to unlock the value and efficiencies of automation for all


We oversee the implementation of CBAN’s technological solutions and standards, to ensure the future interoperability of all CBAN members

_management team

Louisa Gregory


Louisa was appointed as the inaugural CEO of CBAN in April 2020. She joined CBAN having spent 4 years with Colt Technology Services as Chief of Staff, where she was responsible for driving the development and execution of strategy across the business, as well as leading the development and execution of the organisation’s inclusion and diversity strategy. A graduate of Harvard Business School, she spent six years in Singapore and prior to joining Colt, Louisa was Chief of Staff at Pacnet Global, and supported the development and execution of the data centre growth strategy across Asia, as well as M&A activity.

Joe Ruffles


Joe was appointed as the CTO of CBAN in September 2020. He has worked in most areas of OSS/BSS for both service providers and their technology suppliers for over 20 years, and he has been involved in ICT standards organisations since 1998. He has led working groups and edited standards at the TM Forum, MEF, GSMA, and CBAN as they have advanced technology in the telecommunications industry. Joe began his career at NASA’s Jet Propulsion Laboratory, before becoming a developer in Silicon Valley working for diagnostic imaging, graphics, and visualisation companies until telecoms took him to Europe.

Jussi Makela

Interim COO

Jussi is acting as the interim COO of CBAN, since April 2020. He is the Director of the ITW Global Leaders' Forum (GLF), an industry body representing the international carrier community, bringing together senior executives from the sector with a mission to further advance the principles for interoperability and ubiquitous connectivity. On behalf of the GLF, Jussi managed the project that led to the creation of CBAN, and he is now responsible for its ongoing operations in addition to his work for the GLF.

_board of directors

Marc Halbfinger

Interim Chair

Marc is the CEO of PCCW Global and is acting as the interim Chair of CBAN. Marc has unrivaled experience as a leader in the global telecommunications industry – in addition to his roles within the PCCW Global, he is a member of the Global Leaders' Forum (GLF), and a member of the Board of Governors of the Pacific Telecommunications Council and of the Board of Directors of the Bridge Alliance, a grouping of 34 major mobile telecommunications companies spread across Asia, Australia, Africa, and the Middle East.

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Communications Business Automation Network Limited.

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